Hours/Holidays
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2012 Schedule for the CAIS Service Center

Service Availability How to Access
CAIS Support Lines Monday - Friday, 8:00-4:30 (CT) Contact Information
CAIS Extended Support Lines Monday - Thursday, 4:30-6:00 (CT) Contact Information
CAIS Helpdesk Online 24/7, 365 Days a Year CAIS Online Helpdesk
CAIS Knowledge Base 24/7, 365 Days a Year CAIS Knowledge Base
Emergency Tech Support 24/7 pager service available Contact limited to Campus Project Managers


We observe the following holidays and are closed on:

January 2nd Monday New Year's Day

January 16th

Monday

Martin Luther King's Birthday

April 6th

Friday

Good Friday

May 28th

Monday

Memorial Day

July 4th

Wednesday

Independence Day

September 3rd

Monday

Labor Day

November 22nd & 23rd

Thursday & Friday

Thanksgiving

December 24th & 25th

Monday & Tuesday

Christmas

December 31st Monday Employer's Floating Holiday

January 1st (2013)

Tuesday

New Year's Day

During the weeks of Christmas and New Year, CAIS is open, but with limited staffing.  The exact hours of operation during that time period will be published around December 1, 2012.

The servers will remain available for use at times when CAIS is closed.

We reserve the right to reduce the announced hours if experience indicates little or no utilization during late evenings or weekends.

 

 
Copyright © 2012 Concordia Administrative Information System.
Last Modify: 02/01/12 14:38