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| Service | Availability | How to Access |
| CAIS Support Lines | Monday-Friday, 8:00-4:30 (CT) | Contact Information |
| CAIS Extended Support Lines | Monday-Thursday, 4:30-6:00 (CT) | Contact Information |
| CAIS Helpdesk Online | 24/7, 365 Days a Year | CAIS Online Helpdesk |
| CAIS Knowledge Base | 24/7, 365 Days a Year | CAIS Knowledge Base |
| Emergency Tech Support | 24/7 pager service available | Contact limited to Campus Project Managers |
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January 1st |
New Year's Day |
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March 21st |
Good Friday |
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May 26th |
Memorial Day |
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July 4th |
Independence Day |
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September 3rd |
Labor Day |
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November 27 & 28 |
Thanksgiving |
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December 24, 25 & 26 |
Christmas |
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December 29 & 30 |
Open, but with Limited Staffing |
| December 31 | New Year's Eve |
The servers will remain available for use at times when CAIS is closed.
We reserve the right to reduce the announced hours if experience indicates little or no utilization during late evenings or weekends.
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Copyright © 2003 Concordia Administrative Information System. Last Modify: 03/30/07 16:09 |