Based on their understanding of the problem and the needs of all
clients, the request is assigned one of the following priorities:
Critical – Change will prevent the likely loss of data or incorrect
output that would seriously impact the organization.
High – Change supports key business practices where
there is no reasonable work-around.
Medium – Change would definitely enhance business
processing by providing time savings or additional functionality
Low – Change would provide minimal but positive
impact on business processing.
Not Needed – Change would be counter-productive, is
not a shared need, or better alternatives exist.
